CU 2.0 Podcast Episode 226 David Benizri CEO Housetable on Smarter Home Renovation Loans

 People are staying in their homes longer. That is fact.

One upshot is that more homeowners are planning more ambitious home renovation projects.

But many have had problems getting a loan for the full amount needed - a kitchen remodel for instance can cost upwards of $30,000.

Enter Housetable, a New York based startup that is bringing multiple new ideas to this issue.  The big idea: it will lend on the after renovation value of the home.  That can put significantly more money on the table to fund this project.

Housetable also will monitor the renovation as it proceeds - via its app and video - and it handles disbursements to the contractor and, of course, it checks on the updated status of the project before issuing a payment.

Housetable implements quickly at a credit union. CEO David Benizri said that it typically takes one to two months.

Benizri added that he sees Housetable working well in big credit unions but also institutions as small as $50 million.  There is very little lift required on the part of the credit union to get this loan offering up and running with members.

Housetable is venture and angel funded. Benizri gives the details in the show.

Listen up.

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Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

CU 2.0 Podcast Episode 223 Arkatechture's Jamie Jackson on What You Need to Know About Your Data

There's gold in them there hills.

That used to be the rallying cry for miners especially in the Southwest and California but listen closely in CU c-suites today and you may here a new cry: There's gold in our data.

Wait, you may be shouting. Didn't all those big data projects at credit unions a decade ago fizzle out? Well, maybe not all...but a lot did.

Today however is very different. There is a lot more data from a lot more sources. And there also is exponentially more computing power and tools for crunching that data.

Meet Jamie Jackson, CEO and founder of Arkatechture, a CUSO  with a data analytics focus.

Here's what Arkatechture does: It "helps credit unions streamline the collection, cleansing, analysis, and sharing of data for the purposes of operational excellence, business intelligence and predictive analytics."

Should you close that branch? Should you shut down car refinancing? What will be the impacts of rising interest rates on your HELOC business? And how many members will you lose over the next few years?

You could guess at the answers. Or you could run the numbers and come up with data supported positions.

Arkatechture is in the business of helping credit unions use numbers and data in their decision-making. Along the way in this podcast Jackson talks about making better use of data to personalize member offers and even dazzling ideas such as perhaps monetizing the data you have.

Do we mean there might be a revenue stream lurking in your data? Exactly.

Jackson also talks about why the company went the CUSO route.

It's a provocative podcast

Listen up.

Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com

And like this podcast on whatever service you use to stream it. That matters.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

CU 2.0 Podcast Episode 225 Total Expert's James White on Supercharging Member Engagement

James White believes that the answer is in the data and he insists that credit unions already have plenty of data to fuel  enormous leaps in member engagement.  And the company where he now works -Total Expert where he is industry principal for banks and credit unions - has plenty of tools to help a credit union get with 21st century marketing techniques.

Lots of credit unions still are skittish about newstyle marketing but face reality: competitors from Bank of America to Apple to Venmo all are winning increasing shares of member business and they are doing it by unleashing contemporary marketing tools.

Case in point: do you know when a member lists his/her house for sale? You should because that is a prime moment to contact that member and explore his interest in a new mortgage. Total Expert has tools that make this easy and White tells about them.

Another case: what is your institution doing to prepare for an enormous transfer of wealth in the coming years as Baby Boomers die? Will those assets remain at your credit union when it becomes the property of heirs? White explores this in the podcast.

In one respect this is a show about big data but White never mentions Hadoop, Spark or any of the techie tools. What he talks about instead is how credit unions can put data to practical use.  You don't need a propeller cap to get what he is talking about because this is a show filled with practical observations and tips that are meant to help credit unions compete.

Did we mention that some of the nation's very biggest credit unions use these Total Expert tools?  But so do institutions that are much smaller.

Consider this a master class in the practical applications of big data.

Listen up.

Like what you are hearing? Find out how you can help sponsor this podcast here.

Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com

And like this podcast on whatever service you use to stream it. That matters.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

CU 2.0 Podcast Money Talks Episode 5 Kirk Kordeleski on the Five Generations of Credit Union Leaders, Their Compensation, and Surviving Recession

 Today's credit union leadership - especially at the nation's best and biggest credit unions- is professional and deeply versed in financial services. But that wasn't always so in credit union land. This episode opens with Kirk Kordeleski - onetime CEO at Bethpage Federal Credit Union, one of the nation's biggest, and now an executive at OM Financial Group, which specializes in SERPs which are building block retirement plans for key credit union executives - giving us a history lesson on the five generations of credit union leadership. He starts way back when everybody was a volunteer and takes us to today where we now are moving into a sixth generation of post Baby Boomer leadership.  

Then we take up what has become a challenge in many credit unions' budgeting: payroll in general and executive salaries and total comp in particular.  What Kordeleski says boils down to this: in most cases nowadays you get what you pay for.

And today credit unions need exceptional leadership as we shift into an environment of inflation, possible recession, and where liquidity is a key but liquidity also often is hard to come by.

Remember, this is the onetime CEO of one of the nation's biggest - and most aggressive - credit unions and he is offering what amounts to free consulting insights.

Take notes, it's all good stuff.

You may not always agree with Kordeleski but you will learn from him.

Listen up.

Want to know more about SERPs - or other matters raised in this podcast? Email Kordeleski Kkordeleski@om-financial.com

This show is in a Money Talks series where credit union compensation is untangled.  This show will help some executives negotiate better pay packages and will also help some board members understand the ways in which 2022 credit union compensation is utterly different from 1992 comp plans, even 2012 plans because now competition for talent is so much fiercer.

Hear episode one in Money Talks here.  Episode 2 is here. Episode 3 is here. Episode 4 is here.

Have suggestions for topics to explore in this show? Email me, Robert McGarvey - rjmcgarvey@gmail.com