Thursday, January 17, 2019

CU2.0 Podcast Episode 18 Al Pascual on Biometrics

Quick now, how long have passwords been around?

How many credit union members want never to use one again?

What are the three must have biometrics modalities?

When will biometrics effectively supplant passwords in financial services?

Flashback time: when did Apple introduce Touch ID, a tool that thrust biometrics into everyday use for tens of millions of consumers?

Consider the above your pop quiz. How did you score?

Al Pascual, a researcher with Javelin, who recently co-authored a report on biometrics and financial services, knows the answers to these questions and he tells all in this CU2.0 podcast.

It moves fast, you'll want to hear it.

A sliver of good/bad news: it's the biggest financial institutions that are carrying the weight of persuading regulators about the efficacy of biometrics  and that just may be a blessing for smaller institutions - credit unions included - who can follow behind.

Hear the full podcast here.

Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.

Hear the full podcast here.

Wednesday, January 9, 2019

CU2.0 Podcast Episode 17 Victor Corro on Hispanics and Credit Unions

Ask Victor Corro, of Coopera, the Hispanic focused consulting firm for credit unions, on why Hispanics matter to credit unions and he gets impassioned.  Hispanics need credit unions, he says, just as credit unions need Hispanics.  He tells in detail exactly why that is so in this edition of the CU2.0 podcast.

Note: the audio quality has imperfections in parts of this podcast.  We live in a world of imperfect telephony. But the audio is understandable. So give a hard listen and you will be rewarded.

Corro also tells exactly what a credit union needs to do to really pursue the Hispanic demographic.  It's a multi-step process and he spells it out.

And he explains why many Hispanics are cellphone first consumers - and savvy credit unions need to truly get that if they hope to prosper in their pursuit of Hispanics.

Just remember: you need each other. And that makes this a perfect scenario for doing credit union good.

Listen to the podcast here.