Wednesday, June 12, 2019

CU2.0 Podcast Episode 39 Futurist Chris Skinner

Consumers don't want a digital bank. They want digital banking. That's a building block belief of futurist-blogger Chris Skinner who has become a regular on the conference speaking circuit.

Even though what he has to say will upset many financial services executives.

That's because he thinks many are going about becoming a digital banking prover all wrong.

It's not about offering a mobile banking app.  It's about a reconfiguration of the whole service delivery system.

That system was created to distribute paper (think checks).

What's needed today is a system to distribute data (bits and bytes).

Skinner relates that one FI that gets it often asks itself before embarking on a project, what would Jeff do?

Jeff who?

Bezos, said Skinner.

And that's a step closer to really thinking digitally.

Here's the money question: Can credit unions keep up with the big money center banks when it comes to the race to digitalization?

Skinner has good news here. His answer is yes. His answer also is that the comparatively small size of credit unions is a plus. A lean institution is that much easier to put on a different course.

In this podcast Skinner tells how. He also tells a lot about what China has done to create a digital country - and it's inspiring stuff.

Listen up here.

Related podcasts include Ron Shevlin, Brett King and Thomas Frey - for more doses of futurist thought.





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Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

Saturday, June 8, 2019

CU2.0 Podcast Episode 38 Futurist Thomas Frey on Credit Unions Tomorrow

Will your credit union be in business in 2029?

The question is not academic and it's exactly the kind of question futurist Thomas Frey chews on.

We first heard him at Co-Op's Think '18 (video here) and the conversation picks up where that presentation left off: what's the future of the car business?

And know that the answer directly impacts credit unions.

Know too that Frey in this conversation explores the future shape of banking -  by 2025, he says, the biggest banks will be tech companies.

He also delves into the vanishing branch and what this means for financial institutions. There now are 90,000 branches. But they are disappearing at a rate of 1000 per year.  And then what?

The emergence of "banking deserts" - and the opportunities that may create for financial institutions - is another Frey topic.

So is the emergence of autonomous cars and what that may mean for credit unions.

One fact emerges from this conversation: the banking industry tomorrow will look very, very different from today's.

Will you still be in the picture?

Listen to the Frey podcast here.




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Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto


Wednesday, May 29, 2019

CU2.0 Podcast Episode 37 Cliff Rosenthal on CDFIs

You want to know about community development financial institutions? Cliff Rosenthal is the man you want to talk to.  He literally wrote the book on CDFIs and also the longstanding credit union initiative to serve the unbanked: Democratizing Finance: Origins of the Community Development Financial Institutions Movement.

Have CDFIs lived up to their potential?

Have credit unions changed the shape of financial services in America?

Rosenthal has opinions and he shares them in this podcast.

Along the way he talks about his stint at the CFPB - and the ingrained credit union executive distrust of that institution. Which may not be entirely warranted.

Rosenthal pulls no punches. He said, "It dismays me that 100 years after the birth of credit unions we still have a significant problem of the underbanked and unbanked." And, note, about 25% of households falls into the category.

 Rosenthal also said that in 1990 there were around 13,500 banks and thrifts and a like number of credit unions.  There now are about 5500 of each.  "The number of credit unions falls by 200 to 300 each year.  Ten years from now there will be 3000, 3500 credit unions."

That math is flawless. And it has to scare you.

In this podcast, you'll hear a discussion of the successes of a Mississippi credit union executive Bill Bynum.  He told his own story in this podcast.

You'll also hear about Jim Blaine, the charismatic, longtime CEO of State Employees' Credit Union in North Carolina, one of the country's biggest.

And you'll also hear Rosental insist that many credit unions that focus on serving the underserved do better financially than those that focus on fighting with banks for more affluent consumers.

If you enjoy this podcast, listen in to the podcast with Cathie Mahon, CEO of Inclusive, a trade group for institutions that focus on community development.

Listen, too, to this podcast with Bill Bynum of Hope.



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Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

Thursday, May 23, 2019

CU2.0 Podcast Episode 34 Ben Premo TrueFees on Fee Transparency

Quick now, how much did financial institutions collect in overdraft fees in 2017?  The answer is $34.3 billion. That's right, billion.

A lot of us are getting soaked by high bank fees and thus TrueFees, founded by Ben Premo whose intent is to shine a light on the actual fees charged by financial institutions.

Premo told me that maybe one in two FIs are opaque about their fees. That is, the info isn't clearly and readily available online.

But this is a fight credit unions are primed to win. Thousands of credit unions offer free checking and many also have low costs for other common bank charges.

Premo's intent at TrueFees is to let consumers easily find which institutions in their region charge low fees.

TrueFees is looking for the right credit unions to partner with and this is a fight credit unions ought to win.

He tells what it's all about in this podcast.











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Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto


Tuesday, May 21, 2019

CU2.0 Podcast Episode 36 Millennials Talk Credit Unions

You want more Millennial members. You need them. Born between 1981 and 1996, Millennials are a prime age cohort for financial services - they are getting mortgages, buying cars, taking vacations. And yet many of them know squat about credit unions and do not belong to them even though in many respects credit unions line up perfectly with what Millennials want: free checking, non profit status, they are local businesses, and they put people and community first, not shareholders.

So why don't more Millennials belong to credit unions? That's why we brought together three to talk about credit unions, what their friends think about credit unions, and why they use them (or don't).

This podcast is a companion to the Gen Z podcast which explored the same issues with a younger cohort.

It's also a companion podcast to the podcast with Teresa Freeborn on the CUNA awareness campaign.

A takeaway from this talk is that credit unions have a lot of work to do. A lot. They are doing a wretched job of communicating their differences and why they are the better choice over a bank.

But the messages are there, they are strong, and credit unions can win. If they do the hard work.

It's a tough fight. But a winnable fight.

Listen here.











Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto




Wednesday, May 15, 2019

CU2.0 Podcast Episode 35 Gen Z Talks Up About Credit Unions

Do you want the good news first or the bad?

In this podcast we bring together three Gen Zers to tell the good, the bad, and the ugly about credit unions.

The ugliest news: the woeful job credit unions have done in communicating their profound and manifold advantages.

Do Gen Zs know about the free checking, the vast shared ATM network,  that CUs are non profit?

Nope.

There are cures for these ills however and the Gen Zs tell what.

It's a lively podcast.

Listen up.



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Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto


Thursday, May 2, 2019

CU2.0 Podcast Episode 33 Erin Coleman Filene on Thinking Big and Better

How long does it takes your credit union to respond to a mortgage application with a verdict?  Anything longer than 10 minutes just may be too long. Are you still in the game?

At Filene, Erin Coleman, senior impact director, mulls just that kind of question as she hunts for ways for credit unions to stay competitive in a landscape that is ever more perilous.

She also discusses the need for credit unions to involve more young people - as members, sure, but also as employees and as volunteers, even board members.

Then there's the question of how far in the future you are thinking. A year or two isn't good enough. Can you think five years out? Ten? Okay, what impacts do you think autonomous cars will have on credit unions - and know they are coming and they will impact you. Are you ready? Coleman talks about exactly that question here.

This is a wide ranging podcast but it just may help light a path to a successful tomorrow. Listen up!











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Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto



Thursday, April 25, 2019

CU2.0 Podcast Episode 32 Mike Edwards WOCCU on International Trends

Quick now, what country has the highest participation in credit unions? Say the US and you are wong. According to Mike Edwards, senior vice president for advocacy at the World Council of Credit Unions, it's Ireland, north and south, where 70% belong.

In this podcast he tells why that participation is so high.

He also tells why many regulatory matters in the US in fact originate overseas - risk based capital, Bank Secrecy Act requirements, AML, and more got their start overseas and that is why Edwards spends much of his time monitoring and attempting to influence regulations overseas.

What happens in Basel does not stay in Basel.  It may and probably will wind up in the US.

Listen in. You'll learn a lot in this podcast.










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Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto


Wednesday, April 17, 2019

CU2.0 Podcast Episode 31 Mike Reuter Worldwide Foundation for Credit Unions

From the Ukraine to Ireland and Dominica, this podcast travels the globe with Mike Reuter, executive director of the Worldwide Foundation for Credit Unions, as he shares stories of the challenges faced by credit unions and also the generous willingness of other credit unions executives to help. Exhibit one may be the rebuilding of the Dominica credit union sector after that island's economy was flattened in a 2017 hurricane.  Credit union execs want to help and they do. It's an inspiring podcast that shines a light on what's special about credit unions. 

Stay tuned. In a week or two a second podcast will post with another WOCCU executive as we travel around the world to see the challenges internationally and how the US fits in.

Listen here








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Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

Wednesday, April 10, 2019

CU2.0 Podcast Episode 30 Brett King on the Future Of Banking and Credit Unions

You don't want to listen to this podcast.

But you need to.

What banking futurist Brett King paints is a dystopian picture of financial services tomorrow where, increasingly, consumers want frictionless money transactions, they don't give a hoot about banks vs. non banks, and they have no interest in a relationship with a one stop financial services provider.

Credit unions still think they are special. Think again, warns King.

What matters today is digital. Period. Sure, King, as the founder of digital bank Moven, has a bias.

But he very probably is right.

Financial institutions are getting left behind as the biggest banks get bigger - lots bigger - and fintechs gobble up profitable slices of the financial services pie.

Along the way in this provocative conversation, King talks about the new Apple credit card, why Apple Pay has stalled, and the inevitability of real time banking.

It's a look into tomorrow.

And, yes, it may sound like a horror film.

But at least when you know what's ahead you can start preparing for it.

Listen here.

Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.


Thursday, April 4, 2019

CU2.0 Podcast Episode 29 Teresa Freeborn on Open Your Eyes to a Credit Union

$100 million. That's the projected three year budget for the CUNA "Open Your Eyes to a Credit Union" campaign.

Teresa Freeborn, CEO of Xceed Financial Credit Union, chairs the CUNA effort which she - make no mistake - sees as crucial in the longterm survival and prosperity of credit unions.

The campaigns blends research with marketing - much of it online - to reach out to a generation of consumers that simply may not even consider credit unions as a financial services option.

Ouch. It hurts to be ignored. But that is a credit union reality and that also is the why of the CUNA campaign.

A central mission of the campaign: raising consumer awareness of the benefits of credit unions as a different, better category of financial services providers. That's ambitious. But it just may be critical in the industry's survival.

In this podcast Freeborn tells the story of the campaign's launch, it's current status, and it's hoped for future. She also blends in her perspective as the longtime CEO of a large credit union.

Listen up - your survival may depend on it.


Podcast here.

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Thursday, March 28, 2019

CU2.0 Podcast Episode 28 Patrick Conway PCUA on Lobbying and Much More

Consider this podcast a crash course on credit union lobbying, 2019 style. Our instructor: Patrick Conway, CEO of the Pennsylvania Credit Union Association, a very large league with upwards of 370 members.

PCUA lobbies both in Harrisburg, the state capital, and in Washington, DC.

A lot of what PCUA does however could be considered credit union education. For instance, PCUA has played a lead role in the new Philadelphia ID card - designed to give Philadelphia residents a low cost ID card. Will it be adequate for opening a new account at a credit union? That's still being sorted out and PCUA is in the mix, offering education and counsel to its members.

PCUA is doing likewise with cannabis banking, a topic of significant interest to Pennsylvania credit unions.

Along the way we also talk about credit unions haves and the have nots and, in Pennsylvania, assured Conway, the big credit unions offer plenty of assistance to smaller institutions.

Other topics on the agenda: credit union tax exemption, the CUNA-league relationship, and what credit union can do to win greater consumer acceptance.

This is a rich podcast.  Give it several listens.

Listen here.






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Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.

Wednesday, March 20, 2019

CU2.0 Podcast Episode 27 Hakan Nordfjell Gemalto on New Account Fraud

You want to make new account opening easy and fraudsters want to exploit that loophole to rob your credit union.

That is the gist of today's podcast with Hakan Nordfjell, head of digital banking at Gemalto.  He tells about fraudster tricks and also the way financial institutions are fighting back.

He also warns that all your personal information is on the dark web and ready for fraudsters to exploit.  PII - personally identifiable information - just isn't enough to open new accounts securely today. You need more weapons.  Nordfjell tells what.

This is information you need to know to protect your institution in what could be called the New Account Opening Wars.

Who's winning?

Listen up.



Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.


Wednesday, March 13, 2019

CU2.0 Podcast Episode 26 Carl Memnon, COO Grain Technology on an End to Overdraft Fees

Just say no more to overdraft fees.

And make this decision good for your members and also good for your credit union.

You may even grab a few customers away from Chase and the other money center banks.

That's the promise of fintech startup Grain Technology.

In this podcast Grain co-founder and COO Carl Memnon tells about the company's proprietary algorithm that lets it devise strategies for making fast loans to users who are about to trigger an overdraft charge and to also help those users find easy ways to start saving.

The latter is the why behind the company's name - users will see their assets and their credit score grow "grain by grain," said Memnon.

Memnon also talks about being in the Arizona fintech sandbox and the benefits for a small startup in playing in this sandbox.

Grain is actively seeking to align with credit unions that want to offer its overdraft protection service to members. In the podcast Memnon tells about the benefits to credit unions but a big plus is having cool technology that in effect let's the member know they will see no more overdraft fees.

Listen up, you'll find plenty of interest in this podcast.

Listen here.

BTW, the sirens you'll hear are ambient noise in New York where Memnon was during the call.  If you've spent any time in New York you won't even hear the siren. I couldn't scrub it out so decided just to enjoy the New York moments.



Like what you are hearing in this podcast? Find out how you can help sponsor the podcast here. Very affordable sponsorship packages are available.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.








Thursday, March 7, 2019

CU2.0 Podcast Episode 25 Joe Bergeron Vermont Credit Unions

Say congratulations to Joe Bergeron - he's in his 40th year of service to Vermont credit unions and he presently serves as CEO of the Association of Vermont Credit Unions where he has a close up view of the issues and ideas that rock his state's 19 credit unions, which vary in size from a $1billion+ institution to tiny ones.

In this podcast Bergeron also talks about the relationship between the state leagues and CUNA, state government and the federal, and how small credit unions sometimes matter way beyond their size.

For a topical hook he also talks about CUNA's GAC and what Vermont credit unions get from that confab.

It's a wide ranging talk with an eye always planted on the future.

Listen to this podcast here.

Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.



Wednesday, February 27, 2019

CU2.0 Podcast Episode 24 John Pembroke, CUES on the Talent War

It's a war for talent. That's the flat out statement of John Pembroke, CEO of CUES, the organization that probably knows the most about senior level and board level recruitment at credit unions.

The good news: Pembroke in this podcast offers up plentiful tips to help credit unions win the talent war.

The bad news: the war is real and many credit unions just aren't winning, in the war for talent, in efforts to diversify the board, in efforts to field a board that is suited to leading an organization that increasingly is tech centric.

That's why you must listen to this podcast.

Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.

Wednesday, February 20, 2019

CU2.0 Podcast Episode 23 Gabe Krajicek of Kasasa

If Kasasa were a bank branch network, it would be the nation’s fourth largest and it says that some time this year it will overtake Bank of America and be the 3rd biggest.

Surprised? You bet. Probably you know that Kasasa has been building up its customer base for digital banking products - checking in particular - but now it is big enough where it's tooting its horn.


This"branch network" isn’t a consumer facing product - CO-OP Shared Branching it is not - but what’s interesting is that lots of FIs, some 907 community banks and credit unions, now have joined together to offer Kasasa products, particularly the free, rewards based checking.


And that’s also where Kasasa has a real plus - according to company CEO Gabe Krajicek, Kasasa consumers have free access to essentially every ATM in the US. When fees are imposed, the consumer is reimbursed.


And that’s an enormous perk for credit union members when many institutions have ATM fleets that can be counted on one hand.

Think about the enormity of that plus for credit union members in Kasasa institutions.


Kasasa also aims to put high quality digital products in the hands of consumers because, said Krajicek, often consumers say they couldn’t belong to a credit union because the digital is no good.


But what if it in fact is good? With the right digital products, community institutions can and will survive, said Krajicek.


Along the way, Krajicek- whose company serves both community banks and credit unions - says community institutions would better serve their interests if they recognized that they have more in common and in particular they have in common a shared enemy and that’s the money center banks.


It’s an interesting thesis. So often community banks and credit unions are reflexively Hatfield and McCoy. But what if they joined together to oppose a shared foe?


What if?


What if cooperation flourished?

It's a big vs. small battle, he said.

And nowadays it's becoming a life or death struggle where many community institutions are vanishing.


Krajicek tosses out big ideas. Come along for the ride in this CU.0 podcast.


Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.

Thursday, February 14, 2019

CU 2.0 Podcast Episode 22 Talking Payments and Data Analytics with Trellance's Lou Grilli

What do you think when you get an alert from your credit union offering you a 2.9% car loan - and you already have a 1.9% car loan that you got two years ago from the same institution?

Duh, right?

Lou Grilli, an executive at payments CUSO Trellance, thinks a lot about exactly those kinds of questions and he believes that for credit unions the solution will come through smarter, faster data analytics.

His opinions are rooted in information gleaned from the experiences of the roughly 2000 credit unions that own Trellance.

What your member will do, or need, tomorrow already is known in today’s data. You just have to look at it.

And Grilli thinks data analytics can unlock tactics for encouraging more member use of your institution's cards - which is a goal of just about every credit union.

Along the way, Grilli also talks about the future of contactless cards, also what to expect from digital wallets such as Apple Pay.

Payments in the past five years have changed much more dramatically than they had in the preceding 25 and Grilli has a ringside seat.  That’s why he is worth a long listen in this podcast.

Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.





Thursday, February 7, 2019

CU2.0 Podcast Episode 21 Ron Shevlin on "Is the Party Over?"

Cornerstone Advisors' Ron Shevlin's report on "What's Going On in Banking 2019. Is the Party Over?" is out and he's in the CU2.0 Podcast to share some of his findings.

Read the report here.  It's free.

To compile the report Shevlin surveyed some 300+ senior executives in financial institutions - around 120 in credit unions - and they spill their views of their tomorrows.

Has the Trump bump become the Trump slump, asked Shevlin.

A lot of the report focused on technology and what financial execs see as musts.

Some 63% of credit union executives describe their digital banking as future ready - which prompted this reporter to choke and then ask, are they doing marijuana related banking and smoking too many samples?

Listen to the podcast to hear Shevlin's views.

As always, Shevlin is an independent, sometimes quirky viewer of financial services. That's why his viewpoint matters.

Listen up and learn. Here's the podcast.

Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.

Thursday, January 31, 2019

CU2.0 Podcast Episode 20 Up in Smoke, Credit Unions and Cannabis, Part 2

Welcome to Up in Smoke, Part 2 - more formally, Credit Unions and Cannabis, Part 2.

In last week's episode, we heard from lawyers, a lobbyist and two credit union consultants in a no holds barred exploration of the potential, and pitfalls, of cannabis accounts in credit unions. Catch up with that podcast here.

This week we are digging deeper in a pair of interviews. One is with Judy Britt Cavanaugh, VP of Compliance with the Connecticut Credit Union which is actively attempting to educate its members about the realities of cannabis and credit unions.  The Connecticut League also is working with Green Check Verified - which talks at length in Part 1 - to establish safe, compliant procedures for handing marijuana accounts.

Also in this podcast is Katrina Skinner, interim president of Safe  Harbor Services, a CUSO set up by Sundie Seefried.  It also is working to provide credit unions with the tools needed to stay compliant when servicing marijuana businesses.

Listen here.

Marijuana business just may be the answer for some credit unions.

But it could also be the ruin of some.

That's why you need to listen to the podcasts.

Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.

Wednesday, January 30, 2019

The Cooperator Podcast 1 - Cabot's Roberta MacDonald


Buckle up for a fast journey into the world of cooperatives with branding guru Roberta MacDonald who will tell you why she is optimistic about a world where cooperatives are delivering local - relevant - solutions created by people for people. She relates how she helped build Cabot into a major cheese brand by using cooperative connections. Be prepared to listen again and again to this podcast because this is a podcast with a lot of rich content. Along the way you'll even learn how Cabot got its name - and how many cooperatives there are in the U.S.  Do you know? Take your best guess and listen up to get the answer.

Wait, no credit union content? Actually there is because of course credit unions are cooperatives too, and Roberta relates some of her experiences with credit unions in this interview.

Here's the podcast. Enjoy.




Thursday, January 17, 2019

CU2.0 Podcast Episode 19 Up in Smoke, Credit Unions and Cannabis, Part 1

Call this podcast Up In Smoke, Credit Union Style.

The more formal moniker: Cannabis and Credit Unions: The Opportunities and Risks, Part 1.

That’s right. There is also a Part 2 because there just is so much to report about cannabis and financial institutions.

In Part 1, you will hear from a couple lawyers, a cannabis lobbyist, a pair of credit union consultants, and more.

Why the hubbub about a little weed? For one, a commonly tossed around market size estimate is $50 billion in the US and much of that is unbanked cash.

For two, there are big differences between state laws regarding cannabis and federal.  

In two thirds of the states cannabis is legal - either for medical uses or, in some cases such as California and Colorado, for any use. That’s right. Recreational use is legal in some states.

And yet marijuana remains illegal in federal law.

There’s the sticking point.

Pragmatically speaking, few oppose medical use of marijuana. But many still oppose recreational use of it.

So what happens if the federal government comes in and arrests a bunch of credit union employees for drug trafficking?

Don’t say it can’t happen because it could.

Is it probable?

Right now credit union executives are wrestling with exactly such questions.

Answers don’t come easily.

Know this however: around 110 credit unions now have marijuana related businesses as members.

The core argument for doing this is that it’s good for the community.  It takes cash off the streets and it also helps small, local businesses stabilize.

The only downside is that marijuana remains illegal in federal law.

Uggh.

There’s the dilemma. A credit union can do a lot of good by plunging into the marijuana business. But it also may be risking all.

Thus this podcast series.  There may be no knottier problem for credit unions than marijuana.

There is information to know and that’s what we are delivering.  In a two part series.

In Part 1, you will hear a range of viewpoints.  Listen to the end so you hear all the perspectives. It's a 45 minute podcast but the content is rich

In Part 2 you will hear in some depth from the Connecticut Credit Union League, which is helping its members serve marijuana businesses, and also Safe Harbor, started by credit union veteran Sundie Seefried to help financial institutions serve the needs of marijuana businesses.

And then what will you decide to do? Listen up to make smart choices.

Listen to Part 1, the must hear podcast on cannabis and credit unions. 

Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.

Hear the full podcast here.

CU2.0 Podcast Episode 18 Al Pascual on Biometrics

Quick now, how long have passwords been around?

How many credit union members want never to use one again?

What are the three must have biometrics modalities?

When will biometrics effectively supplant passwords in financial services?

Flashback time: when did Apple introduce Touch ID, a tool that thrust biometrics into everyday use for tens of millions of consumers?

Consider the above your pop quiz. How did you score?

Al Pascual, a researcher with Javelin, who recently co-authored a report on biometrics and financial services, knows the answers to these questions and he tells all in this CU2.0 podcast.

It moves fast, you'll want to hear it.

A sliver of good/bad news: it's the biggest financial institutions that are carrying the weight of persuading regulators about the efficacy of biometrics  and that just may be a blessing for smaller institutions - credit unions included - who can follow behind.

Hear the full podcast here.

Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.

Hear the full podcast here.


Wednesday, January 9, 2019

CU2.0 Podcast Episode 17 Victor Corro on Hispanics and Credit Unions

Ask Victor Corro, of Coopera, the Hispanic focused consulting firm for credit unions, on why Hispanics matter to credit unions and he gets impassioned.  Hispanics need credit unions, he says, just as credit unions need Hispanics.  He tells in detail exactly why that is so in this edition of the CU2.0 podcast.

Note: the audio quality has imperfections in parts of this podcast.  We live in a world of imperfect telephony. But the audio is understandable. So give a hard listen and you will be rewarded.

Corro also tells exactly what a credit union needs to do to really pursue the Hispanic demographic.  It's a multi-step process and he spells it out.

And he explains why many Hispanics are cellphone first consumers - and savvy credit unions need to truly get that if they hope to prosper in their pursuit of Hispanics.

Just remember: you need each other. And that makes this a perfect scenario for doing credit union good.

Listen to the podcast here.